Safer-play controls include amount limits, temporary breaks and self-exclusion, which are recorded as distinct options. Deposit, loss and wager limits each offer day, week and month periods. Cooling-off and time-out options have shorter break durations, while self-exclusion has separately recorded duration options. The control periods and their categories are shown here, with the wider casino reference available at https://rooli.eu/.
| Control | Period | Record category |
|---|---|---|
| Deposit Limit | Day | Amount limit |
| Deposit Limit | Week | Amount limit |
| Deposit Limit | Month | Amount limit |
| Loss Limit | Day | Amount limit |
| Loss Limit | Week | Amount limit |
| Loss Limit | Month | Amount limit |
| Wager Limit | Day | Amount limit |
| Wager Limit | Week | Amount limit |
| Wager Limit | Month | Amount limit |
| Cooling-Off Limit | 1 week | Cooling-off option |
| Cooling-Off Limit | 1 month | Cooling-off option |
| Cooling-Off Limit | 3 months | Cooling-off option |
| Cooling-Off Limit | 6 months | Cooling-off option |
| Time-out | 1 week | Time-out duration |
| Time-out | 1 month | Time-out duration |
| Time-out | 3 months | Time-out duration |
| Time-out | 6 months | Time-out duration |
| Self-Exclusion Limit | 6 months | Limit-tool duration |
| Self-Exclusion Limit | 9 months | Limit-tool duration |
| Self-Exclusion Limit | 1 year | Limit-tool duration |
| Self-exclusion | 1 week | Separately recorded duration option |
| Self-exclusion | 1 month | Separately recorded duration option |
| Self-exclusion | 3 months | Separately recorded duration option |
| Self-exclusion | 6 months | Separately recorded duration option |
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Limit decreases take effect immediately, whereas increases have two stated conditions: email confirmation and expiry of the previous limit of the same type. The table separates the timing for each action.
| Action | Timing or condition |
|---|---|
| Decrease a limit | Takes effect immediately |
| Increase a limit | After email confirmation and expiry of the previous limit of the same type |
The recorded self-exclusion information includes both the duration options shown as separately recorded options above and a distinct limit-tool duration set. A self-exclusion request can be made through the personal-profile tools or by contacting support via live chat or email. The stated effects of self-exclusion are:
Time-outs and self-exclusion are distinct from amount limits: the former are breaks, while deposit, loss and wager limits govern amounts over a selected period. The stated responsible-gambling position is that online casino gambling is primarily for entertainment and should not be regarded as income or a way to recover debts.
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Account controls also require a player to be at least 18 or the minimum legal gambling age in their jurisdiction, whichever is higher. Each individual may maintain only one personal account. Duplicate accounts may be closed, as may underage or unverifiable accounts; account closure results in forfeiture of VIP status and associated perks.
Support is available 24/7 through email, live chat and a support form. The listed support email is support@rooli.com. The named organizations for additional gambling support are: