Rooli Safer-Play Controls

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by:xadmin January 16, 2025 0 Comments

Rooli Safer-Play Controls

Safer-play controls include amount limits, temporary breaks and self-exclusion, which are recorded as distinct options. Deposit, loss and wager limits each offer day, week and month periods. Cooling-off and time-out options have shorter break durations, while self-exclusion has separately recorded duration options. The control periods and their categories are shown here, with the wider casino reference available at https://rooli.eu/.

Recorded safer-play controls and periods
Control Period Record category
Deposit Limit Day Amount limit
Deposit Limit Week Amount limit
Deposit Limit Month Amount limit
Loss Limit Day Amount limit
Loss Limit Week Amount limit
Loss Limit Month Amount limit
Wager Limit Day Amount limit
Wager Limit Week Amount limit
Wager Limit Month Amount limit
Cooling-Off Limit 1 week Cooling-off option
Cooling-Off Limit 1 month Cooling-off option
Cooling-Off Limit 3 months Cooling-off option
Cooling-Off Limit 6 months Cooling-off option
Time-out 1 week Time-out duration
Time-out 1 month Time-out duration
Time-out 3 months Time-out duration
Time-out 6 months Time-out duration
Self-Exclusion Limit 6 months Limit-tool duration
Self-Exclusion Limit 9 months Limit-tool duration
Self-Exclusion Limit 1 year Limit-tool duration
Self-exclusion 1 week Separately recorded duration option
Self-exclusion 1 month Separately recorded duration option
Self-exclusion 3 months Separately recorded duration option
Self-exclusion 6 months Separately recorded duration option
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Limit decreases take effect immediately, whereas increases have two stated conditions: email confirmation and expiry of the previous limit of the same type. The table separates the timing for each action.

When a limit change takes effect
Action Timing or condition
Decrease a limit Takes effect immediately
Increase a limit After email confirmation and expiry of the previous limit of the same type

The recorded self-exclusion information includes both the duration options shown as separately recorded options above and a distinct limit-tool duration set. A self-exclusion request can be made through the personal-profile tools or by contacting support via live chat or email. The stated effects of self-exclusion are:

  • The account is immediately disabled.
  • The player is excluded from promotional offers.
  • Deposits are not permitted.
  • Withdrawals are not permitted.

Time-outs and self-exclusion are distinct from amount limits: the former are breaks, while deposit, loss and wager limits govern amounts over a selected period. The stated responsible-gambling position is that online casino gambling is primarily for entertainment and should not be regarded as income or a way to recover debts.

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Account controls also require a player to be at least 18 or the minimum legal gambling age in their jurisdiction, whichever is higher. Each individual may maintain only one personal account. Duplicate accounts may be closed, as may underage or unverifiable accounts; account closure results in forfeiture of VIP status and associated perks.

Support is available 24/7 through email, live chat and a support form. The listed support email is support@rooli.com. The named organizations for additional gambling support are:

  • Gamblers Anonymous
  • GamCare
  • Gambling Therapy

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